How are goods delivered?
Advanced Airbrush uses Australia post for all deliveries unless otherwise arranged.
Can I buy the products direct from your premises?
Yes, you may come to our office in Minchinbury to browse our range and purchase products. What if the Recipient is not home when my order is delivered?
Australia Post runs Parcel Delivery. When the addressee is not home, the ‘Postman’ leaves a note stating that a parcel awaits collection.
How do I know that my order will be met if I order over the Internet?
We check our internet orders frequently.
Your order will be acknowledged on receipt, Shortly afterwards you will be advised whether your credit card has gained an authorisation for the transaction.
We do not debit your card until the order has been dispatched to the Post Office.
Do you send products outside Australia?
Yes - just fill in the delivery details and we will provide an email quotation for shipping. We will not ship your order unless you agree with our delivery and handling charges.
What is your exchange policy on goods purchased online from Advanced Airbrush
We aim to provide customer satisfaction and hope that you choose your products carefully. We are happy to exchange items within 60 days of shipment for orders delivered outside Australia and within 14 days if the delivery is within Australia. The product must be in new, unused and unworn condition with all original packing materials.
We are not responsible for any item that is not returned in the manner stated above. Customer will incur the delivery charge of exchange products as long as they are returned in perfect condition. We regret to inform that we do not offer a refund on items purchased, unless goods are faulty.
Is ordering online at The Airbrush Shop safe?
 You should shop with complete confidence at this site. Our e-commerce system uses SSL (Secure Sockets Layer) “ the industry standard for encryption technology used to create a secure transaction environment. If your browser supports the use of encrypted data transmissions, our Secure Socket Layer locks all information (i.e. your credit card number) passed from you to us in an encrypted manner, making it almost impossible to be intercepted by an unauthorised party.
You will observe the secure lock on your browser if you are submitting an order online.
We do not use a third party secure server certificate so you are not sending details to another party you do not know. If you click on the certificate details you will see that it belongs to J Harrison and R.W. Harrison, the owners of www.airbrushshop.com.au.
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